Phase 1 of the UGS Engagement Model

The UGS Diagnostic Assessment

Before UGS recommends anything, we diagnose. This 5-minute assessment measures three dimensions every organization must address: how work gets done, how people perform, and how ready you are for growth and change.

Used at the start of every UGS engagement. You get immediate results. We use them to determine whether and how we can help.

What you get

How this fits the engagement model

01
This assessment
You are here
02
30-min Strategy Session
03
Scoped Proposal
04
Implementation
05
Results Measurement

Operational Performance

How work gets done — efficiency, manual processes, accountability, and cost.

Our core processes and workflows are clearly documented and consistently followed.

We can clearly see where time, money, capacity, or service quality are being lost.

Accountability and operating models are clear and consistent across teams.

Manual, repetitive work is minimal — our teams aren't bogged down by it.

Our costs are well controlled relative to the results we produce.

Workforce & Leadership

How people perform — skills, leadership, talent systems, and readiness.

Our managers and leaders have the capability to execute and drive change.

We know the real skills and gaps in our workforce — not just titles or resumes.

We have workforce planning, succession, and internal mobility in place.

Employee engagement, retention, and morale are strong.

AI & Growth Readiness

How you prepare for growth — data, AI adoption, and sustainable systems.

We use data to make decisions and measure performance.

We have identified where AI or automation could responsibly improve our work.

Our systems and workforce are ready to adopt and sustain new tools and change.

Your responses are scored instantly in your browser. Nothing is sent until you request your report.

Your preliminary readiness score

60%

A directional snapshot across the three areas every organization must address — the work, the workforce, and readiness for growth. Your biggest opportunity right now is Operational Performance.

Operational Performance

Developing

60%

A solid foundation with clear opportunities to strengthen and scale.

Workforce & Leadership

Developing

60%

A solid foundation with clear opportunities to strengthen and scale.

AI & Growth Readiness

Developing

60%

A solid foundation with clear opportunities to strengthen and scale.

Get your customized report & request a 30-minute Strategy Session

We'll review your results with you and outline where UGS can recover the most value across the work and the workforce.

By submitting, you agree to be contacted by UGS Consulting about your results. Your responses were scored in your browser.